Privacy Policy

1. Introduction

Options Apex (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We only collect and store the data we need to operate our service. User data is held only in: (1) our payment processor (for billing), (2) Google Analytics (for understanding how our site is used), and (3) our own databases (for your account and service delivery). We do not sell your personal information to anyone. We do not keep your data longer than necessary to fulfill these purposes or as required by law.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Payment information processed through Stripe (we do not store full credit card details)
• Communication preferences and subscription information

Usage Information

We automatically collect certain information about your device and how you interact with our service:

• Log data (IP address, browser type, pages visited, time spent)
• Device information and identifiers
• Usage patterns and preferences within the platform

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity

4. Information Sharing and Disclosure

We do not sell your personal information. We will not sell, rent, or trade your data to third parties for marketing or any other purpose. We share information only as follows:

• Payment Processor: Data needed for billing is processed and stored by our payment processor (e.g., Stripe); we do not store full payment card details ourselves.
• Google Analytics: We may use Google Analytics for site usage statistics; see their privacy policy for how they handle data.
• Our Databases: Account and service-related data is stored in our own systems to deliver the service to you.
• Legal Requirements: When required by law or to respond to valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (subject to the same privacy commitments where possible).
• With Your Consent: When you explicitly agree to share your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security, and we are not liable for unauthorized access, third-party conduct, or events beyond our reasonable control. Use of the service is at your own risk.

6. Third-Party Services

We use data only in connection with the following types of services:

• Payment Processor (e.g., Stripe): For payment processing; we do not store full card details.
• Google Analytics: For understanding site usage and improving our service.
• Our own databases (e.g., Firebase): For authentication and storing your account and service data.
• Market Data Providers: For options and stock market data (typically without identifying you).

We do not share your personal information with any other third parties for their marketing or for sale. These service providers have their own privacy policies, and we encourage you to review them.

7. Data Retention

We do not keep your data longer than necessary. We retain personal information only for as long as needed to provide the service, process payments, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed for these purposes, we delete or anonymize it in accordance with our internal policies and applicable law.

8. Your Rights and Choices

You have the right to:

• Access and update your account information
• Request deletion of your personal data
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us through your account settings or our support channels.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our platform. You can control cookies through your browser settings.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. International Users

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@optionsapex.com.